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Requirement :
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The State of Delaware Department of Health and Social Services, Division of Child Support Services, seeks professional services for new hire information processing. This includes establishing and operating a New Hire Program to ensure compliance with state law by collecting and transmitting required data to both the State and National directories. The vendor will also develop features to improve employer engagement, conduct outreach programs, provide customer service, and deliver required reports. New Hire Program, employer outreach materials, Integrated Voice Response (IVR) system, training videos, PDF guides, New Hire Report, Monthly Statistical Report, Employer Outreach/Education Summary
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